Shipping Information
Thank you for shopping with Ali's Vibe! We want to make sure your garden gifts arrive safely and on time. Please read our shipping details below.
Australian Shipping
| Order Value | Shipping Rate | Estimated Delivery |
|---|---|---|
| Under $75 AUD | $9.95 AUD flat rate | 5–10 business days |
| $75 AUD and over | FREE standard shipping | 5–10 business days |
International Shipping
At this time, we primarily ship within Australia. If you are located outside of Australia and would like to place an order, please contact us and we will do our best to assist you.
Processing Time
Orders are typically processed within 1–3 business days. You will receive a confirmation email with tracking details once your order has been dispatched.
Tracking Your Order
Once your order has shipped, you will receive an email with a tracking number. You can use this to monitor your delivery progress.
Delivery Delays
While we do our best to meet estimated delivery times, delays can occasionally occur due to high demand, weather conditions, or carrier delays. We appreciate your patience.
Damaged or Lost Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us within 14 days of your expected delivery date and we will work to resolve the issue promptly.
Questions?
If you have any questions about your order or our shipping policies, please don't hesitate to get in touch. We're happy to help!